Shipping policy

SOAKED Umbrellas Shipping Policy

♡ We proudly pack all orders by hand from Manchester. Our packing is also 100% FSC-certified.

We ship to the United Kingdom.

UK Standard Delivery — £3.00
Delivered in 2–4 days via Royal Mail 48hr Tracked as standard. For Northern Ireland customers, we use an alternative carriers including Yodel, DPD, or Evri.

UK Small Items (Reusable Bags) — £1.95
Delivered in 3–4 days via Royal Mail.

Free UK Delivery — orders over £70
Spend £70 or more and free standard delivery is automatically applied at checkout. No code needed.

International Delivery
We've temporarily paused shipping to the EU in line with the EU's new Packaging and Packaging Waste Regulation (PPWR). While SOAKED already proudly uses fully recyclable FSC-certified packaging, the Regulation requires businesses outside the EU to appoint paid Authorised Representatives and pay into country-specific packaging collection schemes - costs that sadly aren't viable for a small business like ours right now. We hope that in time, exemptions are introduced for small businesses, and we're watching this space closely. Wish us luck!